Applications are currently being accepted for the position of full-time Case Manager at the International Bureau of the Permanent Court of Arbitration (PCA).
The PCA is an international organization specialized in the resolution of international disputes, founded in 1899 and based in The Hague. PCA staff work in the Peace Palace, which was constructed to house the PCA in 1913. The PCA is comprised of approximately 70 staff, fellows and interns of various nationalities, dedicated to facilitating the resolution of disputes involving states, state entities, and international organizations.
Working under the direction of Legal Counsel, Case Managers provide logistical and administrative support to PCA registry cases, appointing authority matters, and are expected to proactively involve themselves in a variety of ad-hoc projects.
The duties of the Case Manager include:
- arranging hearings in international arbitration cases held worldwide;
- identification and management of resources and suppliers required to facilitate hearings and other case-related activities, e.g. hearing venues, court reporters, interpreters, IT/AV contractors, caterers;
- registration and management of all case-related documents in a document management system and hard-copy filing system;
- providing secretarial and administrative support to Legal Counsel and other staff of the International Bureau;
- photocopying, including high-volume duplication of case files and submissions, printing and binding documents including arbitral awards, and duplication of electronic files for distribution;
- preparing budget estimates for cases, including estimates for hearings;
- drafting, proofreading, and formatting documents to publication standard;
- making travel and accommodation arrangements, including obtaining visas, for destinations worldwide;
- transmitting documents (mail, courier, fax);
- performing any other tasks as directed.
Skills and Qualities
The ideal candidate for this position would have the following skills and qualities:
- fluency in written and spoken English and Spanish;
- advanced competency in Microsoft Office, particularly Word and Excel;
- strong organizational and time management skills with the ability to balance a workload of conflicting priorities of varying complexity under time pressure;
- a high level of attention to detail;
- strong numeracy skills;
- the ability to communicate with cultural sensitivity, and the appropriate level of formality;
- a can-do attitude;
- initiative and willingness to lend a helping hand; and
- accountability for delegated tasks and dedication to the work of the organization as a whole.
This role could benefit from experience in or aptitude to learn about a wide variety of areas, including:
- project management;
- software systems such as document management, evidence management, web content management, document archiving, secure file sharing, and collaborative working platforms;
- working within a judicial or law related environment; and
- IT or Audiovisual experience, particularly with reference to courtrooms.
The PCA is an international organization and staff enjoy privileges and immunities in the Netherlands including a salary exempt from Dutch income tax. Remuneration is in accordance with the OECD Salary Scales for the Netherlands.
The Case Manager post will be classified in the B grade range of the salary scale commensurate with the successful candidate’s education and experience.
Interested applicants should send a cover letter and CV by e-mail to:
Case Manager Recruitment
Permanent Court of Arbitration
2517 KJ The Hague
Deadline for applications is Wednesday, 6 October 2021.
The PCA is an intergovernmental organization dedicated to serving the international community in the field of dispute resolution. It recruits and employs staff based on the highest standards of competence, integrity, and efficiency.
Vacant posts are filled by nationals of member states based on the needs and available resources of the organization, particularly in relation to the nature and size of the PCA’s caseload, which can vary from year to year. Due regard is given to maintaining an appropriate mix of men and women, and the need to seek geographical diversity in order to maintain the international character of the institution.
Only applicants invited for an interview will be contacted.
More information here